Are you ready to get your ballooning patient receivables under control?
Increase your collection ratio and reduce your overall A/R with our patient billing add-on service, only available with our dental insurance billing service.
Dental practices that combine eAssist’s dental billing and patient billing services
consistently see an improved collection ratio month after month. Let our award-winning services handle your patient accounts receivable. Streamline your processes and improve your revenue by giving ALL of your accounts receivable the attention they desperately need.
Book a consultation to enroll in eAssist Patient Billing today.
What will eAssist's dental patient billing service do?
Your dedicated eAssist patient billing team will take the following steps with patients who have overdue balances. All this, to help you collect 100% of what you are rightfully owed.
Confirm accuracy of balance.
Send first statement to patient.
Send second statement to patient.
Contact patient using their preferred method of contact: phone call, email, or text message.
Send first personalized letter and third statement. Then call, text, or email patient again.
Send final letter to patient. If no response is received, the patient's information will be sent to the office to decide subsequent actions. eAssist will not send patients to a collection agency.
Our Patient Billing Service Fees
The fixed base price is based on your total office collections for the month. The more you are collecting, the larger the office and the greater the support and workload. All tools and services described above are
included with each of these tiered price levels. The following schedule applies:
Start-up
Ideal for dental offices with
total collections under $40,000
per month.
The base price is:
$500per month
Small
Ideal for dental offices with
total collections between $40,000 and $100,000
per month.
The base price is:
$750per month
Medium
Ideal for dental offices with
total collections between $100,000 and $150,000
per month.
The progressive tier fee is:
$1050per month
Large
Ideal for dental offices with
total collections between $150,000 and $200,000
per month.
The progressive tier fee is:
$1400per month
Enterprise
Ideal for dental offices with
total collections between $200,000 and $400,000
per month.
The progressive tier fee is:
$1800per month
Enterprise Plus
Ideal for dental offices with
total collections between 400,000 and $500,000
per month
$2250per month
> $500,000
Ideal for dental offices with total monthly collections exceeding $500,000 per month.
0.45%of total monthly
collections
• In addition to the base fee above, you will be charged for postage and handling of all customized letters mailed to the patients
• $199 one time non refundable set up fee
As far as how they handle their work, I’m still amazed on a daily basis. They get things done consistently, and really care about what they do. They’re really phenomenal.
Any technical questions?
You might be wondering if your practice management software is compatible with our services, if any I.T. requirements are necessary, or whether or not we handle your money.
These and other technical questions are answered in our FAQ.
Complementary product
Dental
Insurance Verification Service
eAssist’s Dental Insurance Verification Service is the perfect complement to Patient Billing. Adding Dental Insurance Verification to Patient Billing allows your staff to accurately treatment plan and collect payment co-payments at the time of service. Combining these services acts as the ultimate solution to improve your collections ratio.