Hendrick Lexus Northlake

I love going to Hendrick Lexus Northlake. They’re efficient, do a great job and I love their text message system. They’re efficient, do a great job and I love their text message system. More

The service there was outstanding! The service rep I had was Charles Hart. He listened to my needs and provided me with options. Hendrick customer waiting area is outstanding as well The service rep I had was Charles Hart. He listened to my needs and provided me with options. Hendrick customer waiting area is outstanding as well More

Great personnel. Service people have been great. Disappointed in the lack of follow up getting our second key fob. Although we now have it, we had to call (several ti Service people have been great. Disappointed in the lack of follow up getting our second key fob. Although we now have it, we had to call (several times) to finally arrange to receive it. We were continually told to “give it a few more weeks”. Not the standard we’ve come to expect from Lexus. Having said that, Omar, our last service tech, was exceptional. More

Always a great experience when bring my car to Northlake Hendrick Lexus. Eddie Hart in service was amazing as usual. Thank you again. Hendrick Lexus. Eddie Hart in service was amazing as usual. Thank you again. More

Had a 200K service for my 2010 RX 450h -- still going strong! Eddie Hart was excellent, as usual. strong! Eddie Hart was excellent, as usual. More

Excellent experience @ Northlake, was my first time and was extended service excellence from start to finish. Eddie Hart listened to my concerns and addressed each one. I truly consider myself a customer s was extended service excellence from start to finish. Eddie Hart listened to my concerns and addressed each one. I truly consider myself a customer service guru and Eddie impressed me to the point I requested his contact info and permission to reach out to him directly when scheduling my next service. More

Chase Ward always takes care of me and makes sure my car is getting the proper service it needs. He’s very efficient with what he does and is very attentive to all my questions and concerns. I always make s is getting the proper service it needs. He’s very efficient with what he does and is very attentive to all my questions and concerns. I always make sure I schedule my appointments with him! More

Thank you Jazz Pack for a great experience - professional, efficient, knowledgeable, and most of all a kind, patient and understanding person! professional, efficient, knowledgeable, and most of all a kind, patient and understanding person! More