Jourdan was super helpful and knowledgeable
Kevin Reeves | Overall ExperienceSelf Storage Units in Chapel Hill, NC, 27517
U-Haul Moving & Storage of Chapel Hill
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Available Units (All Sizes are Approximate)
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Farrell Storage GRF
1714 Farrington Point Rd, Chapel Hill, NC 27517 View Available Units3.8 miles from this location -
Farrell Storage CLI
163 Mcghee Rd, Chapel Hill, NC 27517 View Available Units3.9 miles from this location -
Farrells Lakeside LLC
354 Mcghee Rd, Chapel Hill, NC 27517 View Available Units4.1 miles from this location -
Storage Summit Apex
43 Jordan Lake Commons Dr, Apex, NC 27523 View Available Units8.9 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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Great customer service. Jazz is a real asset.
Ardith Pugh | First ImpressionsAwesome service
TASHA WOODS | First ImpressionsUsed the storage for our boat for 3 years. It was reasonable at first as a means to cover boat and have electric. The electric only goes on few a few hours at night which is not good for boat battery I’ve been told. Rate increases of over 25% over the past 3 years we decided to move it elsewhere. It was clean, safe and convenient to Jordan Lake.
Ed Rainey | Overall ExperienceJazzlyn is AMAZING! Very polite and easy to contact if you have questions or concerns about accessing the unit or truck. Wonderful experience!
Tisheika Wright | Overall ExperienceRV storage area needs some love and could be cleaner.. Lots of debris blowing around in there. I had to frequently bring my personal leaf blower to clean out off my RV space. Also - please ensure that there is always access to the RV dump station if needed. Otherwise, we had a great experience. Thank you!
Ed garrett | Overall ExperienceEverybody was very nice in the office, and all the shelves were stocked and clean. I’m happy to have this facility near my home and have the opportunity to have storage so close to home. I am slightly surprised at the higher price of the outdoor storage but the staff let me know. They just put an increase price in.. It’s tough these days with everybody charging higher prices, it’s almost makes it impossible
Barb Yanik | First ImpressionsOffice staff is friendly and goes above and beyond to help you. Great customer service.
Sherri Rose | Overall ExperienceAlthough my overall storage experience was good I do have one concern. I have used storage buildings for over 30 years , with various storage companies. UHaul is among the best but my last unit had a very bad rodent problem. I placed mice traps and poison ☠️ n the unit several times and the little critters still damages furniture. Just FYI. Thank you
ROBERT LOGAN | Overall ExperienceI love uhaul
AUNDRELL SMITH | Overall ExperienceService personnel were helpful and friendly at all times. Thanks so much.
Thomas King | Overall ExperienceVery helpful staff and extremely convenient location!
Tisheika Wright | First ImpressionsThe onsite staff were exceptional at all times. They get 5 stars. The overall experience with U-Haul, the area manger and the facility get 1 star. The locked entry door to our facility (Building B near unit 012) has been broken for almost a year which mans our unit was NOT secure. We brought this to the attention of the staff many times and were told this was reported but it was NEVER fixed. We have been customers since May 2021 and had several units with U-Haul, our last unit was a 15x20. We planned to stay with U-Haul indefinitely but rates kept increasing and the 20% rate we were offered when we secured our unit and prepaid one year in advance was taken away by the area manager without any discussion. We appealed this decision and were told there was nothing that could be done to keep our business at the discounted rates we were promised. You lost a good customer who was paying $4000 annually for storage. We are now using Public Storage.
Carmelo Cataudella | Overall Experienceafter 5 years I had to leave. The asphalt in my parking spot developed a pot hole with an exposed edge right where my tires run. I waited 4 months to get it fixed, but nothing ever happened.
JOHN TOSCANO | Overall ExperienceVery friendly staff. Costumer oriented
Mariell Ramirez | Overall ExperienceThe exterior door was never secured. It required no code to get in. The temperature was a constant 90 degrees plus. I complained to the office staff and got no response of any kind. And rain got in at some point, causing us to lose two twin mattresses and a sisal rug. You charged me $164.95 on 8/20/2023. I moved out the same day. Will I get refunded that charge?
John Hamilton | Overall Experience