Norton Family

Manage and balance your kids’ time online and offline
– Use Norton Family

Helping your child develop healthy online habits requires more than just managing screen time.

Norton Family has tools^‡ to help parents to stay informed by monitoring and managing their child’s online activities¹ and offline location⁶ in the real world. Parents can see search terms² and viewed videos⁸, monitor for age-appropriate content, set screen time limits, and view their child’s location history⁶. These features and others enable parents to know when it’s time to have a constructive conversation about unsafe behavior.

Norton Family even includes tools to help keep your child focused on schoolwork by limiting access to distracting apps and websites when children need to focus on school work. Parents can customize access with settings to address each child’s needs.

Norton Family provides valuable insights help parents foster a healthy life balance for their children and their devices, while providing the tools to help them teach safe, smart, and healthy online habits.

 

Norton Family Features

Here are the features of Norton Family. They help you manage protection for your children’s devices in Norton's easy-to-use Web portal.

Windows, Android, iOS

• Web Supervision – Lets your kids explore the Web freely, while keeping you in the know about which sites they visit and giving you tools to help them avoid unsuitable content.
• Search Supervision – Shows you the words, terms and phrases your kids search for on their PC and iOS devices, giving you insights into their interests and helping you keep them safe from inappropriate content.
• Time Supervision – Stay on top of how much time your kids spend on their devices. Foster healthier habits by scheduling specific times of the day or week each device can be used and how many hours a day can be spent on each device.
• Video Supervision⁸ – Lists the YouTube videos your kids watch on their PC and iOS devices, even letting you view a snippet of each video, so you know when you need to talk.
• Parent Portal – Helps you manage protection for all your devices with an easy-to-use Web portal.
• Instant Lock – Parents can help kids take a break by locking the device, so they can re-focus, or join the family at dinner. Individual devices can be unlocked with a PIN. Parents and children can still contact each other while the device is in lock mode.
• Email Alerts – Tells you when your kids attempt to visit a blocked site so that you can start a conversation about appropriate content.
• School Time – Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Manage your child’s remote learning environment and keep your child focused while school’s in session.
• Monthly/Weekly Reports – Receive detailed reports of what your kids are doing online, right in your inbox.

Android, iOS

• Parent Mobile App^‡ – From your Android™ or iOS mobile device, stay in the loop about your kids' online activities and adjust settings while you're on the go.
• Location Supervision⁶ – Keeps you in the loop about where your kids are, letting you map the location of their mobile device.
• Favorite Locations⁶ – Favorite Locations helps parents establish approved boundaries for their child’s physical locations. When turned on, this feature will alert parents when a child arrives in, or goes beyond the permissible area or location established by the parent.^‡,6
• Alert Me⁶ – Stay informed about your child’s location automatically. Parents can set specific date and time to receive automatic alerts of the location of a child’s device.

Windows, Android

App Supervision – Helps keep you informed about the apps your child downloads or installs so you can make choices about the apps they use.

Windows, iOS

Access Request – Enables open discussion, letting your kids send you a note from within Norton Family if they want to ask for an exception to a blocked site or a House Rule.

 

Norton Family Feature Comparison

No version of Norton Family or Parental Control is available on Mac OS or Windows in S mode. However, parents can login to family.Norton.com to view their child's activity and manage settings on any devices from any supported browser including Mac devices.

 

 

Buy Norton Family Now!

 

 

Norton Family – System Requirements

Windows™ Operating Systems

• Windows 7 all versions with Service Pack 1 (SP 1 with SHA-2 support) or later
• Windows 8, 8.1, 10, 11 (all versions), except Windows in S Mode

Android™ Operating Systems

• Android 8 or later required for Norton Family Android app.

iOS Operating Systems

• Current and previous two versions of Apple iOS.

Mac® Operating Systems

• Norton Family and Norton Parental Control features not supported.

Norton 360 – System Requirements

Norton Device Security Entitlement only
PC or Mac

• Norton™ AntiVirus Plus covers up to 5 PCs or Macs.

Device Security and Norton Secure VPN Entitlement
PC, Mac or Mobile Device: PCs, Macs, Androids, iPads and iPhones

• Norton™ 360 Standard covers up to 3 devices
• Norton™ 360 Deluxe covers up to 5 devices
• Norton™ 360 Premium I covers up to 10 devices
• Norton™ 360 with LifeLock™ Select covers up to 5 devices
• Norton™ 360 with LifeLock™ Advantage covers up to 10 devices
• Norton™ 360 with LifeLock™ Ultimate Plus covers unlimited devices

Device Security

Not all features are available on all devices and platforms.
Norton Family, Norton Parental Control, Norton Cloud Backup, and SafeCam are presently not supported on Mac OS or Windows 10 in S mode.

Windows™ Operating Systems

• Microsoft Windows 11 (all versions)
• Microsoft Windows 10 (all versions)
• Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
• Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later.

Mac® Operating Systems

• Current and previous two versions of Mac OS.
  Features not supported: Norton Cloud Backup, Norton Parental Control, Norton SafeCam.

Android™ Operating Systems

• Android 8.0 or later. Must have Google Play app installed. Multi-user mode not supported.
  Features not supported: Norton Cloud Backup, Norton Parental Control, Norton SafeCam.

iOS Operating Systems

• iPhones or iPads running the current and previous two versions of Apple® iOS.

Norton™ Secure VPN

Available for Windows™ PC, Mac®, iOS and Android™ devices:
Norton Secure VPN is compatible with PCs, Mac, Android smartphones and tablets, iPads, and iPhones. Norton Secure VPN may be used on the specified number of devices – with unlimited use during the subscription term.

Windows™ Operating Systems

• Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later
• Microsoft Windows 8/8.1 (all versions)
• Microsoft Windows 10 (all versions), except Windows 10 in S mode
• Microsoft Windows 11 (all versions), except Windows 11 in S mode

Mac® Operating Systems

• Current and previous two versions of Mac OS.

Android™ Operating Systems

• Androids running 8.0 or later.

iOS Operating Systems

• iPhones or iPads running the current and previous two versions of Apple® iOS.

 

No one can prevent all cybercrime or identity theft.

 

*Important Subscription, Pricing and Offer Details:

• Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete. Click here for NortonLifeLock's Terms of Sale.
• Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.
• Free Trial: payment method required if signing up for a free trial (credit/debit card or PayPal only). When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before. Special offer(s) may expire.
• Renewal Cycle: automatically renews each month or each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting Norton. Click here to learn how.
• Renewal Prices: may be higher than the price for the initial term and are subject to change. Renewal prices can be found here. For annual subscriptions, they are charged up to 35 days before the subscription is due to renew, and Norton sends you a notification email with the renewal price before.
• Cancellation & Refund: you can cancel any of your contracts and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions. For each annual renewal or free trial with paid annual subscription, you can request a full refund within 60 days of being charged. For free trial with paid monthly subscription, you can request a full refund within 14 days of being charged. For details, visit NortonLifeLock's Cancellation & Refund Policy. To cancel your contract or request a refund, click here.
• Updates: your subscription may include product, service and/or protection updates, and features that may be added, modified, or removed, subject to the acceptance of the License & Services Agreement.
• Usage: for non-commercial household use only. If you have issues adding a device, please contact Norton.

 

^‡ Parental Control can only be installed and used on a child’s Windows™ PC, iOS and Android™ device but not all features are available on all platforms. Parents can monitor and manage their child’s activities from any device – Windows PC (excluding Windows in S mode), Mac, iOS and Android – via our mobile apps, or by signing into their account at my.Norton.com and selecting Parental Control via any browser. Mobile app must be downloaded separately. The iOS app is not available in all countries.
Popular browsers are supported, including Chrome, Edge, and FireFox. Parental Control portal access is not supported on Internet Explorer. On iOS and Android, the in-app Norton Browser must be used to get the full benefit of the features.
^‡‡ Requires your device to have an Internet/data plan and be turned on.
¹ Web Supervision requires a supported browser extension on Windows for full functionality.
² Search Supervision requires a supported browser extension on Windows and the in-app Norton Browser on iOS and Android.
⁴ Norton Cloud Backup features are only available on Windows (excluding Windows in S mode, Windows running on ARM processor).
⁶ Location Supervision features are NOT available in all countries. Visit the feature support page here for details. To work, the child’s device must have Norton Family installed and be turned on.
⁸ Video Supervision requires a browser extension on Windows and the in-app Norton Browser on iOS and Android. It monitors videos viewed on YouTube.com (but not YouTube videos embedded in other websites or blogs) and on Hulu.com (but only on Windows). It does not work with the YouTube or Hulu apps.